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Testimonials
Dr. Patricia Reeves

The Parkhurst Story
Every hat has a head it’s meant for. At Parkhurst, we’ve been matching the two since our workshop first opened its doors in a converted textile mill outside Philadelphia. What started as one milliner’s obsession with proper fit and honest materials has grown into something bigger — though we still hand-block every crown and steam every brim like it’s the only hat we’ll make this year.
We source our felts from the same suppliers our founder discovered forty years ago, not because we’re stubborn (though we are), but because no one else makes rabbit felt that ages quite like theirs does. Our wool comes from a cooperative in Scotland that’s been around longer than we have. The leather for our bands? A tannery in Chicago that still does things the slow way. These aren’t just materials to us — they’re relationships, some spanning generations, all built on the understanding that good enough never is.
The workshop still smells like steamed felt and cedar blocks most mornings. Our bench workers — some trained by the founder himself, others by his apprentices — know every trick for coaxing a reluctant brim into shape or rescuing a crown that wants to lean. They’ll spend an hour getting the pinch on a fedora just right, not because anyone’s watching, but because they can’t help themselves. It’s the same impulse that makes us keep a library of vintage blocks dating back to the 1920s, each one telling the story of how heads and hats have changed over the decades.
Here’s what hasn’t changed: every Parkhurst hat still passes through twelve sets of hands before it leaves our workshop. We still fix any hat we’ve ever made, no questions asked. And we still get oddly excited when someone walks in with their grandfather’s Parkhurst, worn soft around the edges but still holding its shape after decades of daily wear. That’s not nostalgia talking — it’s proof that when you make something right, it only gets better with time.
We’re not trying to reinvent the hat. We’re just trying to make the one you’ll reach for every time you head out the door — the one that knows the shape of your head, the one that’s been through a few rainstorms with you, the one you’ll accidentally leave somewhere and drive back across town to retrieve. Because a good hat isn’t just an accessory. It’s the finishing touch that makes you feel more like yourself. And after four decades of this, we’ve gotten pretty good at making those.
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Common Questions
A well-fitting hat should sit comfortably above the eyebrows and ears without feeling too tight or leaving marks on the forehead. The crown shouldn’t sit too high above the head, and there should be enough room to fit one finger between the hat and head for optimal comfort.
For regular maintenance, use a soft-bristled brush to remove dust and debris, always brushing in a counter-clockwise direction. For spots and stains, a damp cloth with mild soap works well. Allow the hat to air dry naturally away from direct heat, and store it on a hat stand or in a box to maintain its shape.
Crushable hats are made with flexible materials that can be packed in luggage and will spring back to their original shape. Structured styles use stiffer materials and reinforced brims that hold their shape better for everyday wear but require more careful storage and handling.
Standard orders ship within 1-2 business days and typically arrive within 5-7 business days for domestic deliveries. International shipping generally takes 10-14 business days depending on the destination country and customs processing times.
Items in new, unworn condition can be returned or exchanged within 30 days of delivery. The original tags must be attached, and the hat should be packaged carefully to prevent damage during return shipping. Refunds are processed within 5-7 business days after the return is received.
Most adult heads fall between 21-24 inches in circumference. If unsure, consider that the average is around 22-23 inches (medium/large). Many styles also feature adjustable inner bands that can accommodate a range of sizes for a more flexible fit.